Shipping policy

We currently deliver to addresses in the United Kingdom only.

Processing time

Orders are processed within 1 to 2 working days (Monday to Friday, excluding UK bank holidays).

Delivery time

Once your order has been processed, delivery takes 5 to 8 working days. Busy periods such as Black Friday and Christmas can add a few extra days.

Delivery cost

Standard delivery is free on all UK orders.

Tracking

Every order is sent with tracking. When your order is dispatched, we email you your tracking number. You can follow your parcel at any time on our Track your order page.

Orders with more than one item

If you order several items, they may be sent in separate parcels and arrive on different days. You will receive tracking details for each parcel.

Has your order not arrived?

If your order has not arrived within 15 working days of dispatch, email us at contato@atelietricot.com with your order number and we will look into it for you.